Austin Engineering

support

Support

You can have confidence in partnering with Austin Engineering as we offer a comprehensive support program for our products and services, including a warranty program.

With operations located in industry hubs we are easily accessible for support requirements, from structured asset management plans through to emergency break down repairs.

Experience the advantage of having your equipment maintained or refurbished by the manufacturer. With access to the original build records we can ensure the appropriate welding procedures are adhered to.

Warranties

Austin Engineering warrants all JEC and Westech products for a period of 12 months or 6,000 hours, or whichever comes first subject to warranty conditions. We recommend that you contact us prior to lodging any warranty claim.

View the Warranty Conditions and Application form.

Terms and Conditions

Please view a copy of Austin Engineering’s Terms and Conditions of Sale.